Vitals.com is one of the most visited healthcare review platforms in the United States with millions of patients using it to research and select doctors. Fake or malicious reviews on your Vitals profile can deter patients from booking appointments and damage a professional reputation built over years of quality care.
How Vitals Reviews Work
Vitals allows patients to rate and review their healthcare providers on factors including wait time, bedside manner, staff friendliness, and overall experience. Their policies prohibit reviews from non-patients, reviews containing personal attacks, reviews with false factual statements, and duplicate reviews.
How to Request Review Removal from Vitals
Claim your doctor profile on Vitals if you have not already done so. This gives you access to the provider portal where you can respond to and flag reviews. To flag a review navigate to the review in question, click the flag or report button, select the appropriate violation reason, and provide a clear explanation of why the review should be removed. Vitals moderates reported reviews typically within 5 to 15 business days.
Building Your Vitals Profile
Proactively collecting genuine patient reviews on Vitals is the most powerful defence against fake reviews. After positive appointments, send patients a direct link to your Vitals profile. Even a modest increase in genuine 5-star reviews dramatically dilutes the impact of any fake negative reviews.
Medical Profile Reputation Management from Promogic
Promogic manages review removal and reputation building for healthcare professionals across Vitals, Healthgrades, RateMDs, and Google. Book a free medical reputation consultation at promogic.com.